Tuesday, April 2, 2013

Thank You, Rick Reyes and Princess Galura


I had two minor victories (excuse the term -- can't think of a better one) today.

I wrote to two organizations yesterday requesting for a refund of the race registration fee Reymond paid for races he intended to join this year. 

The first is the Subic Internation Triathlon to be held this April 28, 2013. Mr. Rick Reyes of the Triathlon Association of the Philippines wrote me back almost instantly and told me that there would be no problem. In fact, the money will be delivered to me today. My request was acted upon swiftly and without much documents or protocol required.

This first picture on the left is Reymond finishing SUBIT last year. So so proud of him.



The second letter I wrote to is to Ms. Princess Galura of Sunrise Events who will be handling the Ironman 70.3 Race to be held in Mactan, Cebu on August 4, 2013. Not only was her reply faster than Mr. Reyes, she even made the dollar deposit almost simultaneous to her email response. In fact, the money is already in my account. All in less than a day. She also did not require any documents nor was any unnecessary protocol demanded. 

The second picture on the left shows Reymond finishing his second 70.3! His first was in Camsur in 2011 and the second was in Cebu in 2012. I am and will always be in awe of my husband. Reymond will forever be my Strong Ironman!

Thank you again to these two individuals who acted so swiftly considering loss of money is involved in both transactions.  




I mean really, they were very very sensitive to my plight which is more than I can say about the organizers and sponsors of the last race Reymond joined. The way Unilab Activehealth and Bike King handled my situation at Tri United 1 has left much to be desired. I don't want to sound bitter and angry and so I will just stop there. But really, you people should take sensitivity lessons because you really handled that situation poorly.


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